> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clairelabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What to do if you disagree with your feedback or grade

> Steps to take if you believe there is an error in your feedback report or grade.

Claire AI assists your instructor in summarizing notes and organizing feedback, but **your instructor always makes the final decision on your grade**. The AI does not grade your work autonomously. However, just like with humans, as AI processes large amounts of text, there is a small chance it might misinterpret a note or generate an inaccurate summary.

If you read your feedback report and feel that a comment does not accurately reflect what you submitted, here is how you should handle it.

## 1. Review the rubric and your submission

Before reaching out to your instructor, do a thorough self-review:

* Reread the specific rubric criterion you were marked down on.
* Look at the exact section of your submission or the interview transcript that the feedback points to.
* Ask yourself: *Did I clearly demonstrate this skill, or did I assume the instructor would know what I meant?*

## 2. Identify the specific discrepancy

If you still disagree with the feedback, identify exactly where the error is. Be specific.

For example, instead of saying, *"I think I deserve a better grade,"* identify the specific issue: *"The feedback says I failed to mention the economic impacts of the policy, but in the third paragraph of my transcript, I discussed the inflation rate and job market effects in detail."*

## 3. Flag the issue to your instructor

Because your instructor has final authority over your grade, you need to communicate the discrepancy to them directly.

<Tip>
  When reaching out, assume good intent. Frame your concern as a request for clarification or a potential AI summarization error, rather than an unfair grading practice.
</Tip>

Here is a template you can use to structure your message:

```markdown Appeal template expandable wrap theme={null}
Subject: Question regarding feedback on [Assignment Name]

Dear [Instructor Name],

I am writing to ask for clarification on the feedback I received for [Assignment Name].

Under the "[Rubric Criterion]" section, the feedback states that [quote the specific feedback you disagree with]. However, in my submission, I noted that [explain what you actually wrote or said, pointing to a specific paragraph or timestamp].

Could you please review this section? I want to make sure I understand the feedback so I can improve for the next assignment. If this was an error in how the AI summarized the notes, I wanted to bring it to your attention.

Thank you, [Your Name]
```

## 4. Your instructor's review

Your instructor can open your submission in the Claire platform, review the AI-generated feedback against their original grading notes, and read your original submission or transcript.

If they find that the AI hallucinated a detail or that they made a mistake in their original notes, they can easily override the score, edit the text, and publish an updated feedback report to your student portal.